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Inmate Phone System

The Alaska Department of Corrections currently contracts with SECURUS Technologies for telephone services with family, friends and loved ones (F.F.L). SECURUS is required to meet federal requirements as imposed by the Federal Communication Commission and the local requirements required by the Alaska Regulatory Commission for services and fees.

Inmates may only place outgoing calls and cannot receive incoming calls to their facility. In order for inmates to place calls, a billing account needs to be established by F.F.L with SECURUS Technologies. The following billing accounts are currently available:

ADVANCE Connect: Allows family, friends and loved ones to receive collect calls from inmates and have the charges deducted automatically from the F.F.L's prepaid account.

DIRECT Bill: Allows family, friends and loved ones to receive collect calls from inmates and have the charges billed directly to the F.F.L's through SECURUS Correctional Billing Services. Credit check required.

Billing Accounts may be set up through the SECURUS website. Or by calling 1-800-844-6591.

  1. CALLING RATES: Calling rates for all interstate and intrastate calls (including all local and long distance calls) are revised due to an Federal Communications Commission Order.
    Destination Class Customer Type 1st Minute Per Minute
    Local Collect (Direct Bill) 0.90 0.02**
    Intrastate Collect (Direct Bill) 0.25 0.25
    Interstate Collect (Direct Bill) 0.25 0.25
    Local Advance Connect 0.90 0.02**
    Intrastate Advance Connect 0.21 0.21
    Interstate Advance Connect 0.21 0.21
    International Advance Connect 0.21 0.21

    **Not to exceed $1.00 for a 15 minute call.
    Local - Within the near geographical area of the facility
    Intrastate -Within the State of Alaska
    Interstate - Outside of the State of Alaska
    International - Outside of the Continental US

  2. FUNDING FEES: All funding fees are hereby amended and modified as follows:
    • Funding via website, IVR, or other automated methodology: $3.00 per use
    • Funding via live operator/agent: $5.95 per use